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Terms and conditions

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Rates are in Euro
Rates are per week
Rates include local taxes
Rates include water and electricity
Rates include usage of air condition
Rates include FREE wireless internet access
Rates include maid service (twice per week)
Linen are changed twice per week

Reservation confirmed till 31 days before check-in Full refund
30 days before check-in 75% refund, of the total booking cost
15 days before check-in 50% refund, of the total booking cost
7 days  before check-in amount will be kept

– By the Booking, deposit 25%
– 30 days before check-in +25%, of the total booking cost
– 10 days before check-in the total remaining amount

Terms and conditions

  1. To book a Mystic Villa, a deposit 20% will be asked in order to secure the booking. You will need to accept these terms and conditions in order for your booking to be valid and also to be able to continue to complete the booking.
  2. If you need to cancel or amend your booking you must email or phone us as soon as possible. You will also be required to confirm your cancellation by email. The cancellation will not take effect until we receive written confirmation from you by email.

The Cancellation Policy is stated before completing the booking and also in the booking confirmation email.

In case that the payments are made through bank transfer, there is a cost of 15 euros for transaction fees.

  1. You may arrive after 15:00 on the Arrival Date and you must leave by 11:00 on the Departure Date. But in any case, if you wish to arrive earlier or depart later than the aforementioned hours feel free to contact us and if possible, we will fulfill your request with no extra cost.

If your arrival will be delayed, you must contact us so that alternative arrangements can be made. If you fail to do so you may not be able to gain access to the Property. If you fail to arrive by midday on the day after the Arrival Date and you have not contacted us, we may treat the booking as a cancelled one.

  1. Every effort has been made to ensure that you have an enjoyable and memorable holiday. If however, you have any cause for complaint it is important that remedial action is taken as soon as possible.

It is essential that you contact us if any problem arises so that it can be speedily resolved. It is often extremely difficult (and sometimes impossible) to resolve difficulties properly unless we are promptly notified. Discussion of any criticisms with us whilst you are in residence will usually enable shortcomings to be rectified straightaway. In particular, complaints of a transient nature (for example, regarding preparation or heating of the Property) cannot possibly be investigated unless registered whilst you are in residence.

  1. We are obliged to have the house clean upon arrival and also clean it once every week during the stay. While linens and bath towels are included in the unit, daily maid service is not included in the rental rate. We do not permit towels or linens to be taken from the units. If you wish for the villa to be cleaned more often, it is possible for an extra charge. Also the final cleaning is included in the price.
  2. Pool: All the pools are built to the standards of the Greek Tourism Organization. Parents have full responsibility for supervising their children. No children under the age of 12 are permitted to use the pool at any time without adult supervision. When using the pool, remember there is a certain health risk associated with this facility. Use at your own risk.
  3. A pool cleaner will attend at least twice per week in order to record the pool’s special substance content (like chlorine).
  4. We are not responsible for any lost items so do have your valuables either with you or stored in the safe of the villas.
  5. Tenants agree to respect the property and leave it in the same condition they found it upon arrival. Any damage caused in the property by the guest is the guest’s responsibility. An adequate amount of money will be asked for any damages. Should any member of the Guest party behave without respect for the property and its contents, we have the right to ask all guests to vacate the property immediately.
  6. We can be held responsible for any accidents or injuries occurred to a guest during his/her stay at the property under any circumstances.
  7. The contract between you and us is governed by the Greek Law and we both agree that any dispute, matter or other issue which arises between us will be resolved by the Greek Courts.Mystic Villa – Greek National Tourism Organization License:

– By the Booking, deposit 25%
– 30 days before check-in +25%, of the total booking cost
– 10 days before check-in the total remaining amount